Privacy Policy

Operated by JA SPACE SOLUTION (CA0388768-X)
Effective Date: 15 December 2025

1. Introduction

This Privacy Policy explains how RenoMacs, operated by JA SPACE SOLUTION (CA0388768-X), collects, uses, stores, and protects personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using this website or submitting your information through our forms or WhatsApp links, you consent to the collection and use of your data as outlined below.

2. Information We Collect

We collect personal information voluntarily provided by you when you:

  • Submit an online quote request form
  • Contact us through WhatsApp or email
  • Interact with our website analytics tools

Information collected may include:

  • Full name
  • Company name
  • Contact number
  • Email address
  • Service required (from dropdown)
  • Project type (Residential / Commercial / Industrial)
  • Project location (address & postcode)
  • Brief project description
  • Approximate budget (optional)
  • Preferred start date (optional)
  • Uploaded photo (if provided)
  • Consent to contact

In addition, our website uses Google Analytics to collect non-personal data such as site traffic, browser type, and usage trends to improve user experience.

3. How We Use Your Information

Your personal information is used solely for the following purposes:

  • To respond to your enquiries and provide renovation quotes
  • To contact you regarding your submitted project details
  • To schedule site visits or consultations
  • To improve our services and website functionality
  • To comply with any applicable legal requirements

We do not use collected information for unrelated marketing, mass advertising, or data resale.

4. How We Store and Protect Information

All personal data submitted via Google Forms or WhatsApp is securely stored within Google Workspace and managed only by the business owner and admin of JA Space Solution.

We implement reasonable physical, electronic, and procedural safeguards to protect against unauthorized access, alteration, or disclosure. Data is not transferred outside Malaysia.

5. Sharing and Disclosure

RenoMacs does not share, sell, or rent your personal information to third parties.
Your information may only be disclosed when:

  • Required by law or regulatory authorities; or
  • Necessary to protect our legal rights or prevent fraud.

No customer data is shared with subcontractors or third-party vendors.

6. Your Rights Under the PDPA

In accordance with Malaysia’s Personal Data Protection Act 2010, you have the right to:

  • Request access to personal data held by us
  • Request correction of any inaccurate or outdated data
  • Withdraw consent for us to process your data (subject to applicable obligations)

To exercise these rights, please contact us via email at renomacs.gm@gmail.com.
We will process such requests within a reasonable timeframe as required by the PDPA.

7. Cookies & Analytics

Our website uses Google Analytics and similar tools to understand user traffic and behavior.
These tools may use cookies or tracking technologies to collect non-personal data (e.g., page views, session duration, and device type).
You can disable cookies via your browser settings if you prefer not to share analytics data.

8. Links to Third-Party Sites

This website includes links to third-party platforms such as WhatsApp and Google Forms.
RenoMacs is not responsible for the content, privacy practices, or security of these external sites.
Users are encouraged to review their respective privacy policies:

9. Retention of Data

Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected, or as required by law.
Once data is no longer needed, it will be securely deleted from our systems.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational or legal changes.
The latest version will always be available on our website with an updated Effective Date.
You are encouraged to review this page from time to time.

11. Contact Information

For any enquiries, access requests, or data correction under the PDPA, please contact:

📍 JA SPACE SOLUTION (CA0388768-X)
 7, Jalan Putra Indah 9/30, Putra Heights, 47650 Subang Jaya, Selangor
📧 renomacs.gm@gmail.com
 📞 013-9936857

Suggested text: Our website address is: https://renomacs.my.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.